Information We Collect

We collect the following types of information:

  • Personal Data: Name, email address, phone number, and other details provided during registration.
  • Pet Information: Name, breed, age, and other details required to create a pet profile.
  • Payment Information: Credit card details or other payment data when purchasing our services.
  • Technical Information: IP address, browser type, operating system, and other data automatically collected when visiting the website.

How We Use Your Information

The collected information is used for:

  • Providing and personalizing our services.
  • Processing transactions and sending confirmations.
  • Offering customer support.
  • Sending updates, promotional materials, and other service-related information.
  • Improving our website and services.

Data Protection

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, access control, secure data storage, and regular security audits to ensure the integrity and confidentiality of your information.

We implement industry-standard security protocols to protect sensitive data, including SSL encryption for data transmission and secure server infrastructure. Our team continuously monitors potential threats and updates our security measures to mitigate risks.

Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security. If you suspect any security vulnerabilities or unauthorized access to your account, please contact us immediately so we can take appropriate action.

Sharing Information with Third Parties

We do not sell, trade, or transfer your personal information to third parties without your explicit consent. However, we may share your data in certain circumstances where it is necessary to provide our services effectively.

These include:

We take every precaution to ensure that any third-party entity receiving your data upholds strict confidentiality and security standards.

  • Service Providers: We may engage trusted third-party service providers to assist us in operating our website, processing payments, analyzing data, or improving user experience. These providers are contractually obligated to protect your personal data and use it only for the agreed-upon purposes.
  • Legal Compliance: If required by law, court order, or legal process, we may disclose your personal information to comply with legal obligations or respond to lawful government requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity to continue providing services to you.
Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us understand user behavior, optimize website functionality, and deliver relevant advertisements.

The types of cookies we use include:

  • Essential Cookies: Necessary for core website functions, such as user authentication and security.
  • Performance Cookies: Collect anonymous data about how visitors use our website to improve performance.
  • Functional Cookies: Remember user preferences to provide a more customized experience.
  • Advertising Cookies: Track browsing activity to deliver relevant ads and measure ad effectiveness.

You can adjust your browser settings to block or delete cookies at any time. However, disabling cookies may limit certain features and impact the overall user experience. For more details, please refer to our Cookie Policy.

Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. Any modifications will be posted on this page, and significant updates may be communicated via email or website notifications.

We encourage you to review this section periodically to stay informed about how we protect your personal information. Your continued use of our website after updates constitutes acceptance of the revised Privacy Policy. If you do not agree with any changes, you should discontinue using our services.

Contact Information

If you have any questions or suggestions regarding our Privacy Policy, please contact us.